Reclectic Product Flow Specialist

This position is located at 6170 W Grand Ave, Gurnee, Illinois, 60031 United States

A Product Flow Specialist supports the back of house operations and the flow of product from receipt to placement. Responsibilities also include supporting the service experience and furniture pick-up process.  

Business + Visual Operations

• Supports product flow processes which include shipment receipt, unpackaging, ticketing, and preparing product for floor placement. 

• Upholds pricing standards to support brand value proposition 

• Supports ongoing product assessment to maintain healthy merchandise sell-through and ensure current customer assortment 

• Maintains organizational standards to support operational efficiency and cleanliness in processing areas, back of house, and salesfloor.  

• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store  

Customer Experience  

• Initiates conversation with customers, informing them of current promotions, pricing, and product information  

• Contributes to an organized shopping experience by merchandise recovery as a result of go-backs and misplaced merchandise 

Communication + Relationships    

• Works productively with a team to efficiently unload, unpack, and process all shipment  
• Facilitates the sharing of relevant information regarding shipment and back of house organization with the team  
• Communicates daily with the leadership team on supply needs, flow of shipment, support needs, damage issues, and product discrepancies  
• Ensures timeliness and accountability to scheduled shifts to support a well-staffed, positive environment 

• Works well in a team environment 

• Exudes excellent time and project management skills 

• Interprets direction and asks clarifying questions   

• Ability to work flexible hours to meet the needs of the store including nights weekends and holidays.  

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.