Terrain Design Services Artisan

This position is located at 900 Washington Ave, Brooklyn, New York, 11225 United States

In collaboration with the Design Manager, the Design Services Artisan creates floral and container design projects in-store, off-site, and in private residential settings. They uphold terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customer.

Customer Experience

• Exceeds customer expectations by building genuine, long lasting relationships through personalized attention; guides customer choices to reflect their unique personal style
• Understands terrain retail concepts and partners with design leadership to create a cohesive environment through compelling plant installations and displays
• Exhibits an understanding of and interest in home and garden trends in art, style, color, design, and architecture; translates trends and customer needs into brand appropriate designs

Teamwork + Communication

• Takes initiative and works productively solo or within a team to achieve design goals; actively participates in daily meetings and shares relevant information regarding plant design projects
• Builds and maintains productive partnerships with members of the store team contributing to a culture of strong communication and teamwork; is open and responsive to feedback
• Communicates daily with the Design Manager on client consultations, design details, and project updates; manages client design file and ensures prompt customer communication with project inquires

Visual + Business Operations

• Collaborates in the project planning process through sharing of inspiration, idea generation, and sketching; prioritizes projects and monitors progress with timelines while staying within visual budget
• Understands and applies design principles to execute projects with high level of craft; maintains cleanliness and organization of back of house display areas
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store

• Experience in horticulture and floral design
• Ability to lift in excess of 50lbs
• Must be willing and able to work outside in all weather conditions
• Ability to work flexible hours to meet the needs of the retail design business and off-site design projects

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.